1. Introduction
Breez Global Heights 88A ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy applies to our website www.breezglobalheights88a.com (the "Website"), all associated web pages, and any related services, including but not limited to property enquiry forms, WhatsApp chat integrations, phone call tracking, email communications, and site visit scheduling services.
This Privacy Policy describes how we collect, use, store, disclose, and protect personal information that you provide to us through our Website, phone calls, WhatsApp messages, emails, or any other communication channels when you express interest in real estate projects such as Breez Global Heights 88A in Sector 88A, Gurgaon or any other properties listed on our platform.
By accessing or using our Website, filling enquiry forms, or contacting us via any channel, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, please do not use our Website or our services.
2. Information We Collect
We collect information that you voluntarily provide to us when you use our Website, fill out enquiry forms, call us, message us on WhatsApp, or interact with us in any manner. The types of personal information we may collect include:
2.1 Personal Identification Information
| Data Type | Examples | How Collected |
|---|---|---|
| Full Name | First name, last name | Enquiry form, phone call |
| Mobile Number | 10-digit Indian mobile number | Form, WhatsApp, call |
| Email Address | Your email ID | Enquiry form, email |
| Property Preferences | 2 BHK, 3 BHK, budget range | Form dropdowns |
| Service Interest | Buy/Sell, Interior, Rental | Form selection |
| Preferred Location | Sector 88A, Dwarka Expressway | Form selection |
| Communication Consent | WhatsApp/RCS updates yes/no | Checkbox consent |
2.2 Automatically Collected Information
When you visit our Website, certain information may be collected automatically through cookies and similar tracking technologies:
- Device Information: Browser type, operating system, device type (mobile/desktop/tablet)
- IP Address: Your internet protocol address for geographic identification
- Page Views: Which pages you visit, time spent on each page, navigation path
- Referral Source: How you reached our website (Google, direct, social media, ads)
- Search Queries: Keywords you used to find our website on search engines
- Geographic Location: Approximate city/region based on IP address
- Session Data: Visit timestamps, session duration, click patterns
2.3 Communication Data
When you communicate with us via WhatsApp, phone calls, or email, we may record or log:
- Call recordings (with prior consent or as permitted by law)
- WhatsApp chat transcripts and messages
- Email content and attachments
- Date, time, and duration of communications
3. How We Use Your Information
We use the personal information we collect for the following legitimate purposes:
3.1 Service Delivery
- To respond to your property enquiry regarding Breez Global Heights 88A or other projects
- To schedule and coordinate free site visits to project locations
- To provide price breakup, floor plans, brochures, and payment plan details
- To connect you with developers, banks, or interior design partners
- To facilitate buy, sell, rental, and leasing services
3.2 Communication
- To send project updates, new launch information, and exclusive offers
- To send WhatsApp messages and RCS notifications (if consented)
- To make follow-up calls regarding your property enquiry
- To send newsletters and marketing communications (with consent)
Legal Basis: We process your data under legitimate interest for providing real estate consultancy services, with your explicit consent for marketing communications, and as required by applicable laws including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDPA) of India.
4. Data Sharing & Disclosure
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
4.1 With Service Partners
- Interior Design Partners: If you enquire about interior design solutions
- Rental Management Teams: If you request rental or leasing services
4.2 Legal Requirements
We may disclose your information if required by law, court order, government authority, or regulatory body including RERA, DTCP, or any other competent authority under Indian law.
Important: When your data is shared with third parties (Real estate Broker), we ensure they are bound by confidentiality obligations and data protection standards. However, we are not responsible for the privacy practices of third-party websites or services not operated by us.
5. Cookies & Tracking Technologies
Our Website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our Website.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Enable core website functionality, form submissions, security | Session / Persistent |
| Analytics Cookies | Track page views, traffic sources, user behavior for website improvement | Up to 2 years |
| Functionality Cookies | Remember your preferences, form data, popup status (localStorage) | Up to 1 year |
| Marketing Cookies | Track ad performance, retargeting, conversion measurement | Up to 1 year |
| WhatsApp Redirect Cookies | Facilitate WhatsApp enquiry redirection | Session |
Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to:
- View and delete existing cookies
- Block cookies from specific or all websites
- Set preferences for certain types of cookies
- Clear all cookies when you close the browser
6. Data Security Measures
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
- SSL/TLS Encryption: All data transmitted between your browser and our Website is encrypted using HTTPS
- Secure Form Processing: Enquiry forms use secure submission methods
- Access Controls: Limited access to personal data to authorized personnel only
- Regular Security Audits: Periodic reviews of our data protection practices
- Secure Storage: Data stored on secure servers with firewall protection
- WhatsApp Data: Enquiry data sent via WhatsApp uses end-to-end encryption provided by WhatsApp
No system is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. We will promptly notify you if we become aware of any data breach that may affect your information.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected:
| Data Category | Retention Period | Reason |
|---|---|---|
| Enquiry Form Data | Up to 3 years from last interaction | Follow-up & service delivery |
| WhatsApp Chats | As per WhatsApp policy | Communication record |
| Call Records | Up to 1 year | Service quality & compliance |
| Website Analytics | Up to 26 months | Analytics & improvement |
| Cookie Data | As per cookie duration | Functionality & analytics |
| Business Records | As required by law (typically 8 years) | Tax & legal compliance |
After the retention period expires, your data will be securely deleted or anonymized unless retention is required by law.
8. Your Rights
Under the Digital Personal Data Protection Act, 2023 (DPDPA) and applicable Indian laws, you have the following rights regarding your personal data:
Right to Access
Request a copy of the personal data we hold about you.
Right to Correction
Request correction of inaccurate or incomplete personal data.
Right to Erasure
Request deletion of your personal data, subject to legal obligations.
Right to Portability
Request your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at call +91 95828 21821.
8.1 Unsubscribe / Opt-Out
You can opt out of receiving marketing communications by:
- Clicking the "Unsubscribe" link in any marketing email
- Sending "STOP" or "UNSUBSCRIBE" via WhatsApp to +91 95828 21821
- Calling us at +91 95828 21821 and requesting to be removed from marketing lists
9. Children's Privacy
Our Website and services are not directed at individuals under the age of 18 years. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at admin@breezglobalheights88a.com, and we will take steps to delete such information from our records.
10. Third-Party Links & Services
Our Website may contain links to third-party websites, including WhatsApp, Google Maps, Social Media platforms, Bank portals, and RERA/Haryana government portals.
These third-party websites have their own privacy policies which we encourage you to read. We are not responsible for the content, privacy practices, or security of any third-party websites.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes:
- We will update the "Last Updated" date at the top of this page
- Your continued use of our Website after changes constitutes your acceptance of the updated policy
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Office Desk
Sector 88A, Gurugram, Haryana - 122001, India
Phone Support
+91 95828 21821
+91 93111 49366
Grievance Redressal: If you are unsatisfied with our response, you have the right to file a complaint with the Data Protection Board of India under the DPDPA, 2023.